Shipping and Delivery
Shipping and Delivery
At Holard Shop (shop.holardconsults.com), we work hard to deliver your orders quickly and safely.
1. Processing Time
Orders are processed within 1-2 business days. You will receive a confirmation email at holardconsults@gmail.com support once your order is confirmed and again when it ships.
2. Delivery Time
- Local delivery: 1-3 business days
- Nationwide delivery: 2-5 business days
- Delays may occur during holidays or due to weather or courier issues.
3. Shipping Fees
Shipping fees are calculated at checkout based on location and order size. Free shipping may apply for promotions – check our Home page for current offers.
4. Order Tracking
Once shipped, we will share tracking details by email. Contact us via our Contact Us page with your order number if you need help.
5. Delivery Issues
Please provide an accurate address and phone number. If a package is returned due to wrong address, we will contact you to arrange re-delivery at an extra cost.
6. Damaged or Missing Items
If your item arrives damaged or incomplete, contact us within 48 hours with photos. See our Return and Refund Policy.